Not sure if your symptoms indicate COVID-19?

This is a rapidly evolving situation. Please visit the CDC’s website for the latest information.

The coronavirus (COVID-19) poses a health threat to many Americans. While most people who become infected will develop only mild symptoms, just as with the flu or any other virus, it makes sense to take appropriate preventive measures. Please find below links to important CDC information, as well as frequently asked questions about how VitalMed Urgent Care is handling COVID-19 and the best practices for seeking treatment at our clinics.


How to Protect Yourself
Who Needs to Take Extra Precautions
Daily Life and Coping
Coronavirus Symptoms
What to Do If You Are Sick
Latest CDC Updates & News


Are VitalMed clinics open during COVID?
Yes, click here to find your nearest location.

Are VitalMed Urgent Care clinics COVID-19 testing centers?
Yes, VitalMed is a COVID-19 testing center. Result time varies based on volume, currently within 1-3 days.

What if I am not sure whether my symptoms indicate COVID-19?
VitalMed has a COVID-19 risk assessment tool that will determine whether you should seek testing for your symptoms.

Due to the high volume of testing at the clinics, we would like to make sure that we educate customers on who should get tested.

Who should get tested?


  1. I have fever, cough or shortness of breath
  2. I have had contact with someone positive for a long period of time in a small space
  3. I have cared for someone who is positive and did not wear the right protective items (or any protective items)
  4. I was in a large social gathering or event where people were not using the right protective items and have symptoms
  5. I am elderly, have chronic medical conditions, or am part of a vulnerable population (such as pregnant, immunocompromised, drug user) and have symptoms
  6. Tested COVID-19 positive and need work clearance

What should I do if I need to visit a VitalMed Urgent Care?
VitalMed has a convenient online booking and registration platform. You can check-in or reserve your appointment time by visiting SolvHealth.

What precautions is VitalMed Urgent Care taking?

In an effort to protect our patients and health care personnel, we ask that you carefully review the steps below.

  • The Lobby remains closed. All patients are asked to wait in their vehicle or the comfort of their home until they are next to be seen. The live wait list can be viewed through
  • Our office will communicate with anyone entering the facility to complete a COVID-19 questionnaire.
  • Patients are asked to remain in their vehicle when arriving for their appointment.  A staff member will advise when patient may enter the building to be seen.
  • Upon entering patients are required to wear mask and we have hand sanitizer available in our clinics for use upon entering.
  • All patients will be requested to a temperature check before entering one of our locations.
  • Our office visits will be managed to allow for social distancing between patients.
  • At this time our restrooms are only available for patient use.
  • No visitors will be allowed at this time.  Only the patient being evaluated will be allowed in the exam room. All minors should be accompanied by only 1 adult.
  • Exam rooms have been designated either for well or sick visits.
  • Our common areas and waiting rooms will be cleaned and disinfected regularly throughout the day.
  • We ask for patience during this time as our wait times may be longer than usual as we have instituted additional processes and safety guidelines to care for the safety of our community as well as to protect our health care team.


VitalMed is Here When You Need Us

North Clinic 5711 McPherson Rd. Ste 103
Laredo, TX, 78041

Get Directions


Tel: 956-602-8595   Fax: 956-602-8685

South Clinic 3120 La Pita Mangana Rd. No. 100
Laredo, TX, 78046

Get Directions


Tel: 956-568-1350   Fax: 956-568-1588

Ana Hernandez

Always outstanding service from VitalMed! FNP Neira has always treated my family and myself with 100% loving care. Their new online booking Solv cuts down on wait time and lets you register from the comfort of your home. 10/10 recommend!! Go to Urgent care!!

Leticia Zamora

Great service and personal attention... Clinic is very nice and clean. Personnel from office to the medical professionals were very attentive and addressed all my concerns. Thank you!

Gladys Thomas

Excellent staff and great care, couldn't ask for better care.. I was in the nursing field for 18 years and I would recommend this clinic to everyone I know.

Illeana Lopez

Very friendly staff and very efficient! I went in and got seen within 10 minutes. Dr listened to my needs and attended. Very satisfied

Wendy Nunez

Wonderful service! Everything was clean. The staff was courteous and professional. The wait time was short. Love the App that’s available so that patients can “check-in” and get in line at home. Highly recommend.

Why VitalMed?

Since our founding in 2015, VitalMed has set the gold standard for non-emergency urgent care in the Laredo, TX, community. Our medical providers take great pride in making the lives of local individuals, families, employers and employees a bit easier. In non-life-threatening situations, we are a convenient and cost-effective alternative to an ER.

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